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Frequently Asked Questions
Are your services covered by OHIP?
As with most private physiotherapy clinics on Ontario, we are not an OHIP designated clinic for physiotherapy services. However, almost all extended health plans provide coverage for physiotherapy expenses.
Do I need a doctor's referral to see a physiortherapist?
You do not require a doctor's referral to be treated by a physiotherapist. However, if you have an extended health care plan, your insurer may require a doctor's referral in order to reimburse you for the treatment.
How long is a Physiotherapy treatment?
You can plan for your first visit between 40 min to1 hour long, and subsequent treatments to be aprox. 40 minutes. You will have 20 minutes of one-on-one time with your physiotherapist at each session. We do not charge by the hour - we charge by the treatment. When a session is slightly longer or shorter in duration we do not alter our fee.
What should I bring to my appointment?
Please bring comfortable clothes that will allow the therapist to see the area to be treated. Bring a pair of shorts for knee or hip injuries. Bring a tank top or sports bra for shoulder injuries. In addition, please bring your physiotherapist referral if you have one, as well as copies of relevant medical test results (i.e. x-ray, MRI reports).
How many visits do I need?
This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your problems and your compliance with the treatment. Our average duration is 6-8 visits.
Who will see me?
You will be evaluated by one of our licensed and highly trained physiotherapists and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is very important to develop a one-on-one relationship with you to maintain continuity of care.